Privacy Policy — How pk077 Handles Your Data

pk077 ("we", "us", "our", "Platform") is committed to protecting the privacy and personal data of every individual who accesses or uses the pk077 online gaming and sports betting platform at https://pk077.cam ("the Platform"). This Privacy Policy ("Policy") sets out in clear, formal terms how we collect, process, store, share, and protect personal data in connection with your use of the Platform.

This Policy applies to all users of the pk077 Platform, including registered account holders and visitors who browse the Platform without registering. It covers all personal data processing activities carried out by pk077 in connection with the Platform's services, including account registration and management, KYC verification, financial transaction processing, customer support interactions, marketing communications (where consented to), and responsible gambling tool administration.

By accessing the Platform or registering an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform.

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, residential address, date of birth, national identity card number, payment details, device identifiers, and IP addresses.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, transmission, restriction, erasure, or destruction.
• "Data Controller" means pk077, which determines the purposes and means of processing your Personal Data.
• "Data Processor" means a third party that processes Personal Data on behalf of pk077 under a contractual arrangement, such as a KYC verification service, payment processor, or cloud infrastructure provider.
• "KYC" means Know Your Customer — the regulatory identity and age verification process requiring users to submit valid identification documents before withdrawals are processed.
• "Cookies" means small text files placed on your device by the Platform to enable session management, analytics, and security functions.
• "Sensitive Personal Data" means Personal Data revealing racial or ethnic origin, political opinions, religious beliefs, health data, biometric data, or financial account information, which is afforded a higher level of protection under this Policy.

pk077 collects the following categories of Personal Data in connection with the Platform's operation:

We do not intentionally collect or process Sensitive Personal Data beyond what is strictly required for anti-money laundering compliance and identity verification. Where such data is incidentally obtained, it is handled with the highest level of security and access restriction.

pk077 collects Personal Data through the following means:

• Direct Collection: Information you provide voluntarily during account registration, KYC document submission, deposit and withdrawal requests, support interactions, and promotional opt-ins;
• Automated Technical Collection: Device data, IP addresses, session logs, and usage patterns collected automatically when you access and interact with the Platform via cookies and server logs;
• Third-Party Sources: Identity and address verification data from KYC service providers; fraud screening data from anti-fraud and sanctions screening services; payment verification data from payment processors handling PKR transactions, including references to familiar Pakistani payment rails such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, and Bank Alfalah where applicable.

pk077 processes your Personal Data on one or more of the following legal grounds:

• Contractual Necessity: Processing required to perform the contract between you and pk077 — including account creation, transaction processing, customer support, and delivery of gaming and sports betting services;
• Legal Obligation: Processing required to comply with applicable legal obligations, including anti-money laundering (AML) laws, Know Your Customer (KYC) regulatory requirements, and responsible gambling obligations imposed by the operator's licensing jurisdiction;
• Legitimate Interests: Processing necessary for pk077's legitimate business interests, including fraud prevention, platform security, responsible gambling monitoring, and internal analytics — provided such interests are not overridden by your rights and freedoms;
• Consent: Processing based on your freely given, specific, and informed consent — specifically in relation to the receipt of marketing communications and non-essential cookie placement. You may withdraw consent at any time without affecting the lawfulness of prior processing.

pk077 uses the Personal Data we collect for the following purposes:

• To create, manage, and administer your pk077 Account, including processing your registration, verifying your identity and age, and maintaining your account security;
• To process deposits, withdrawals, and internal account transactions in PKR and other permitted currencies, including payment verification and fraud screening;
• To fulfil KYC and AML obligations imposed by the operator's licensing authority, including identity checks, source-of-funds verification where required, and sanctions screening;
• To provide customer support through Live Chat, email, and Help Centre channels in English and Urdu, and to maintain records of support interactions for quality and dispute resolution purposes;
• To administer responsible gambling tools, including processing deposit limit settings, session controls, self-exclusion requests, and responsible gambling monitoring activities;
• To send transactional communications (account confirmations, withdrawal notifications, security alerts) and, where you have consented, marketing communications about promotions and platform updates;
• To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, match-fixing, and other prohibited conduct;
• To improve the Platform's features, user interface, and content through aggregate, anonymised usage analytics;
• To comply with court orders, regulatory requests, and other legally binding obligations.

pk077 does not sell, rent, or trade your Personal Data to any third party for their independent commercial use. We share Personal Data only in the following limited and controlled circumstances:

• Service Providers & Data Processors: Third-party companies that process data on our behalf under strict contractual confidentiality obligations, including KYC/identity verification providers, payment processors, cloud infrastructure providers, fraud screening services, and customer support technology providers;
• Regulatory & Law Enforcement Authorities: Where we are legally required to disclose Personal Data in response to a valid court order, statutory request, anti-money laundering investigation, or other binding legal obligation — regardless of which jurisdiction the request originates from;
• Licensing Authorities: Personal data and transaction records may be disclosed to the operator's licensing regulatory authority in the context of audit, compliance review, or licence monitoring;
• Corporate Transactions: In the event of a merger, acquisition, or asset sale involving pk077, Personal Data may be transferred as part of the transaction subject to equivalent privacy protections being maintained by the acquiring entity;
• With Your Explicit Consent: Where you have specifically authorised a disclosure not covered by the above categories.

All third-party service providers engaged by pk077 are contractually required to process Personal Data only for the specified purpose, to maintain appropriate security measures, and not to disclose it to further parties without authorisation.

The pk077 Platform uses cookies and similar technologies to ensure the Platform functions correctly, to protect account security, and to analyse aggregate usage patterns for service improvement. The cookies used on the Platform fall into the following categories:

• Strictly Necessary Cookies: Essential for core Platform functionality, including maintaining your login session, security tokens, and load balancing. These cookies cannot be disabled without impairing Platform functionality;
• Analytics Cookies: Used to collect aggregated, anonymised information about how users interact with the Platform — such as which pages are visited most frequently and how long users spend on each section. This data is used to improve Platform performance and user experience. Individual users cannot be identified from analytics data;
• Functional Cookies: Used to remember your preferences, such as language settings, to enhance your experience on return visits;
• Security Cookies: Used for fraud detection and account protection purposes, including identifying unusual session behaviour.

pk077 does not use third-party advertising or cross-site tracking cookies. You may configure your browser to refuse cookies, but doing so may affect the functionality of certain Platform features, including account login and session continuity.

pk077 retains Personal Data for only as long as is necessary for the purposes set out in this Policy, or as required by applicable law. The following general retention principles apply:

• Active Account Data: Personal Data associated with your active Account is retained for the duration of your account relationship with pk077 and for a period thereafter as required by our legal obligations;
• KYC & AML Records: Identity documents and transaction records required for KYC and anti-money laundering compliance are retained for the period specified by the operator's licensing jurisdiction — typically a minimum of five (5) years following account closure or the end of the business relationship;
• Financial Transaction Records: Deposit, withdrawal, and betting history records are retained for a minimum of five (5) years for regulatory compliance purposes;
• Customer Support Records: Support interaction records are retained for up to three (3) years following the close of the relevant interaction;
• Marketing Data: Marketing preferences and consent records are retained until you withdraw consent and for a reasonable period thereafter as evidence of the consent obtained.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual.

pk077 implements a comprehensive set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, disclosure, alteration, accidental loss, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the pk077 Platform;
• Encryption of stored Personal Data at rest using industry-standard encryption algorithms;
• Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access Personal Data;
• Regular security assessments and vulnerability testing of Platform infrastructure;
• Multi-factor authentication options for user accounts to prevent unauthorised account access;
• Dedicated incident response procedures in the event of a confirmed or suspected data breach, including notification obligations where required by applicable law.

The pk077 Platform is operated from the jurisdiction of the operator's licensing authority, which may be outside Pakistan. In using the Platform, your Personal Data may be transferred to, stored in, and processed in countries other than Pakistan, including the jurisdiction in which pk077's servers and service providers are located.

Where Personal Data is transferred internationally, pk077 ensures that appropriate safeguards are in place to protect your data, which may include contractual clauses requiring data processors to maintain the same standard of data protection as set out in this Policy, regardless of the jurisdiction in which they operate.

By using the pk077 Platform, you expressly acknowledge and consent to the transfer of your Personal Data outside of Pakistan for the purposes described in this Policy.

Subject to applicable data protection laws in the jurisdiction governing this Policy, you have the following rights with respect to your Personal Data held by pk077:

To exercise any of the above rights, please contact our Data Support team via Live Chat or by email (see Section 15). We will respond to verifiable requests within a reasonable period. We may need to verify your identity before processing a data rights request to protect your Account's security.

Please note that certain rights may be limited where pk077 is required to retain data to comply with a legal obligation, to exercise or defend legal claims, or where processing is necessary for the performance of a contract to which you are party.

The pk077 Platform is strictly intended for use by adults aged 18 years or older — or the higher minimum age required by the operator's license jurisdiction — whichever is greater. The Platform does not knowingly collect Personal Data from individuals under the minimum eligible age.

If you are a parent or guardian and have reason to believe that a minor has provided Personal Data to pk077 without your consent, please contact our support team immediately. Upon confirmation, we will take prompt steps to delete the minor's Personal Data from our systems and close any associated account.

pk077 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this document will be revised accordingly.

Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure. We recommend reviewing this Policy periodically. The current version will always be accessible at https://pk077.cam/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by pk077, please reach out through the following channels. All privacy-related contacts are handled with confidentiality:

• Live Chat: Available 24/7 on the pk077 Platform. Select "Account & Privacy" as the query type for priority routing to the appropriate team. English and Urdu support available.
• Email (plain text — not a clickable link): [email protected] — please include "Privacy Query" in the subject line along with your registered username to help us respond efficiently.
• Help Centre: The Platform's searchable Help Centre includes guides on how to manage your account data, update personal information, and exercise your data rights without needing to contact support directly.

pk077 serves users across Pakistan — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, and Peshawar. Our support team is equipped to handle privacy queries in English and Urdu. Response times may vary by query complexity, but we aim to acknowledge all privacy-related requests within a reasonable period.